Welcome to Elrows! By accessing our website or purchasing from our store, you agree to the terms outlined below. These Terms of Service ("Terms") apply to all users, including customers, browsers, vendors, and contributors. Please read this page carefully before using the site.
Overview
This website is operated by Elrows. Throughout the site, the terms “we,” “us,” and “our” refer to Elrows. We offer this website, along with the information, tools, and services available through it, conditioned upon your acceptance of the terms, conditions, and policies stated here.
By browsing our site and/or purchasing a Dyson Airwrap or other products, you engage in our “Service” and agree to these Terms. If you do not agree, please do not use the site.
We may update these Terms at any time. It’s your responsibility to check back for changes. Continued use of our website after updates are posted constitutes acceptance of those changes.
Online Store Terms
By shopping with Elrows, you confirm that you are of legal age in your country or have consent from a parent or guardian. Our products may not be used for any illegal or unauthorized purpose. Violation of any of these terms will result in termination of your access to our services.
General Conditions
We reserve the right to refuse service to anyone for any reason. Your content (excluding sensitive payment details) may be transmitted over public networks and adapted to meet technical requirements. Payment data is always encrypted during transfer.
You agree not to copy, sell, exploit, or use any portion of our service or website content without written permission.
Accuracy & Timeliness of Information
While we do our best to keep all information current, we make no guarantees that all content is accurate, complete, or up to date. Content is for general informational use and should not be the sole basis for decision-making.
We may change or update website content at any time, but we are not obligated to do so.
Changes to Services & Pricing
Prices and availability of our Dyson Airwrap products or other items may change without notice. We also reserve the right to modify or discontinue any service or product offering without notice.
Products or Services
Some products are available exclusively online and may have limited quantities. All sales are subject to our Return & Refund Policy.
We make every effort to display product images and colors accurately. However, we cannot guarantee how they appear on your screen will match real-life product appearances exactly.
We may limit quantities per person, household, or order at our discretion.
Billing & Account Accuracy
You agree to provide accurate, complete, and up-to-date information when placing an order. We reserve the right to cancel orders that appear fraudulent, incomplete, or violate our policies.
We may also limit or cancel orders made by the same account, card, shipping address, or IP address.
Optional Tools
We may offer third-party tools or integrations to enhance your shopping experience. These tools are provided “as is” and without warranties. Use them at your own discretion, and be sure to review the third party’s terms and privacy policies.
Third-Party Links
Our website may contain links to other sites not operated by us. We are not responsible for the content or accuracy of third-party websites. Please review their terms before interacting. We are not liable for any damage or loss related to third-party services.
User Feedback & Submissions
If you send us comments, ideas, or suggestions, you agree that we may use them freely without obligation to compensate or credit you. We reserve the right to remove any content we find inappropriate or in violation of these Terms.
You're responsible for ensuring your submissions do not violate the rights of others or contain misleading or harmful material.
Personal Information
Any personal data submitted through the website or checkout process is subject to our Privacy Policy.
Errors & Omissions
Occasionally, our site may contain errors related to pricing, product details, availability, or promotions. We reserve the right to correct any errors and to change or update information at any time, even after an order is placed.
Prohibited Uses
You agree not to use our website for:
· Any unlawful or fraudulent purposes
· Uploading viruses or malicious code
· Infringing on intellectual property
· Harassing, abusing, or defaming others
Violation of these terms may result in immediate termination of your access.
Disclaimer & Limitation of Liability
Our services and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted access or error-free operation.
To the maximum extent allowed by law, Elrows and its affiliates shall not be liable for any direct or indirect losses, including lost profits or data, resulting from the use or inability to use our services or products.
Indemnification
You agree to defend and hold harmless Elrows, its officers, employees, and partners from any claims or legal demands arising out of your breach of these Terms or violation of any law or third-party rights.
Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining sections will remain valid and enforceable.
Termination
You may end these Terms at any time by notifying us or simply stopping use of the site. We may also terminate your access if you breach any of these Terms. Your obligations will remain in effect even after termination.
Entire Agreement
These Terms, along with any other policies posted on our site, represent the full agreement between you and Elrows regarding your use of the site and services.
Governing Law
These Terms are governed by the laws of the State of New York, United States. Any disputes will be resolved in the courts located in Nassau County, New York.
Changes to These Terms
We may update these Terms from time to time. The most recent version will always be posted on this page. Continued use of our website means you accept the current version.
Return & Refund Policy
We offer a 30-day return window starting from the day your item is delivered. Items must be unused, in original packaging, and include proof of purchase.
· Return shipping is free
· We provide return labels
· Refunds are processed within 10 business days of receiving the item, using your original payment method
To start a return, please contact info@elrows.com.
Defective Products
If you receive a defective Dyson Airwrap or accessory, you’re eligible for a replacement, repair, or refund. Please report the defect within 1 year of discovery. We’ll address your claim within 30 days of notification.
Before returning a defective item, contact us first and provide a tracking number once the item is dispatched.
Contact Information
Have a question about these Terms? We’re happy to help.
Elrows
📍 80 Chestnut St, Malverne, NY 11565, United States
📧 Email: info@elrows.com
📞 Phone: +1 262 368 9853
🕐 Customer Service Hours:
Monday – Friday: 10:00 AM – 6:00 PM (Pacific Time, GMT -08:00)
📩 We typically respond within 24–48 hours.
