Once your order is placed, it takes 1–2 business days (Mon–Fri) to process. After
that, shipping across the USA usually takes 5–7 business days. If your order is
delayed, feel free to contact us at info@elrows.com
or call us at +1 262 368 9853‬.

You’ll receive an email with tracking details once your order ships. Can’t find it?
Check your spam or promotions folder. Sometimes the tracking link may take a
few hours to go live.

No worries we accept returns within 30 days of delivery as long as the item is
unused, undamaged, and in its original packaging. Just refer to our Return & Refund Policy for
more info.

Yes as long as it hasn’t shipped yet. Please contact us within 24 hours of
placing your order at info@elrows.com
or call us at +1 262 368 9853‬.

We’re
sorry! If your item arrives damaged or incomplete, email us within 7 days at info@elrows.com with photos of the
product and packaging so we can sort it out quickly.

Absolutely. We use industry-standard encryption to protect your personal and
payment information. You can shop confidently on our site.