Who We Are
Welcome to Elrow, your trusted source for premium hair styling tools like the Dyson Airwrap. Based in the U.S., we pride ourselves on delivering top-tier products with fast, reliable shipping throughout the United States and Canada. Our mission is to make your online shopping experience smooth from start to finish.
Where We Ship
We currently ship to:
· United States
If you're located outside these regions and are interested in our products, feel free to contact us we're happy to explore custom solutions where possible.
Shipping Carriers
All orders are shipped via industry-leading couriers to ensure safe and timely delivery:
· FedEx
· UPS
Once your order has been shipped, you'll receive a confirmation email with tracking details so you can monitor your delivery every step of the way.
Shipping Fees
· United States: Enjoy free standard shipping on all orders no minimum required.
There are no hidden fees you'll see your final total before confirming your purchase.
Processing Time
Order Cut-off time 12:00 PM (GMT -08:00) Pacific Time (Los Angeles)
Orders are typically processed within 1–2 business days, Monday through Friday.
Orders placed after business hours, on weekends, or during holidays will be processed the next business day. We aim to get your order out the door as quickly as possible without compromising accuracy.
Estimated Delivery Times
· United States: Estimated delivery within 5–7 business days
Please note: delivery times may vary depending on weather conditions, carrier delays, and holidays.
Shipment Tracking
Once your package is shipped, you’ll receive:
· A shipment confirmation email
· A tracking number
· A link to track your order directly through the courier's website
Shipping Insurance & Lost or Damaged Items
All packages are fully insured during transit. If your order arrives damaged or doesn't arrive at all, please contact us immediately so we can make it right. We’re committed to ensuring you receive your order in perfect condition.
Contact Us
Have questions about your shipment or need help tracking your order? Reach out to us—we’re here to help.
Email: info@elrows.com
Phone: +1 262 368 9853
Customer Service Hours: Monday – Friday, 10:00 AM – 6:00 PM (Pacific Time)
Address: 80 CHESTNUT ST, MALVERNE, NY 11565, United States
Thanks for choosing Elrow. We appreciate your trust and look forward to serving you!
